2 x Trainee Opportunities Available 

• Trainee Accounts Assistant 

• Trainee Customer Support Executive 

Cardiff City Centre

Full Time, Permanent 

Monday – Friday, 8.30am-5pm 

£ National Minimum Wage + excellent training and support 

£18,525 per annum + 23 days annual leave + 8 Bank holidays

 

Aspire Recruitment Services are proud to be working in collaboration with a Cardiff based law firm who recognise that character, talent and ambition are just as important as defined skills and experience. Whereas so many roles require extensive professional expertise, my client are excited to consider applicants passionate to pursue a career within the legal sector, who might not necessarily have any experience within this area.

A good level of numeracy, literacy and of IT proficiency. A minimum of 5 GCSE’s grade C and above, or equivalent. Have some experience of working within an office environment or just have the ambition to start. Be enthusiastic to learn and committed to the journey. Be attentive, receptive to training and able to adapt quickly to the demands of the role. Be a strong communicator with the ability to work within a team environment.

 

Trainee Accounts Assistant: 

Working within an established team, you will have the advantage of their skills and experience. You will be trained,  mentored and supported to undertake administrative duties within the accounts division.

 

Responsibilities: 

Uploading payments / Posting charges / Processing payments / Reconciling accounts / Handling customer queries  via telephone and email / Ad hoc Accounts duties as and when required.

 

Trainee Customer Support Executive 

Working within a team environment, you will provide a friendly, efficient and informative service to customers via the  telephone. You will be a confident communicator who thrives within a service delivery environment. You will respond to  questions and queries in a timely manner, ensuring the highest standards of customer service at all times.

 

Responsibilities: 

Responding to customer requests for information / Providing quotes in respect to services / Following up on web  / email based enquiries / Converting incoming enquiries into confirmed instructions / Utilising an internal case  management system / Maintaining accurate call records / Sending out ‘welcome packs.’

 

We are genuinely keen to know the  person behind the page! Don’t be scared to pick up the phone and tell us why you are the right candidate for this role!  Your CV may not show us everything you want it to, so please feel free to include a cover letter which explains why you are the right person for this job. Tell us about you and the value you can add to a team which are warm, friendly and  positive in approach.

To apply:

Email your CV and a cover letter: sarah@aspirerecruitmentservices.co.uk